🚚 Shipping & Delivery Policy

At Purasatva, we are committed to delivering your order safely and on time. This Shipping & Delivery Policy explains how we process, ship, and deliver our products.

📦 1. Order Processing Time

All confirmed orders are processed within 1–2 business days.

Orders placed on weekends or public holidays will be processed on the next working day.

🚛 2. Delivery Timelines

Delivery usually takes 5–7 business days depending on your location.

Metro cities: 3–4 days

Other cities & towns: 5–7 days

Delivery may be delayed due to natural calamities, strikes, or courier delays.

💰 3. Shipping Charges

✅ Free shipping on orders above ₹1499.

Standard shipping charges apply for orders below ₹799 (visible at checkout).

🧾 4. Order Tracking

Once your order is shipped, you will receive a tracking ID via SMS/Email.

You can track your order through our courier partner’s website.

📦 5. Packaging

All products are packed in durable, food-grade, and leak-proof packaging.

We ensure safe delivery of oils without spillage or damage.

❌ 6. Non-Delivery of Orders

Please ensure your address and contact details are correct while placing an order.

If the package is returned due to incorrect address or repeated delivery attempts, reshipping charges may apply.

📍 7. Serviceable Locations

We currently deliver across India.

For bulk/corporate orders, please contact us at support@purasatva.com.

📞 8. Contact Us

For any delivery-related queries, contact us at:

📍 Address: Shop No.9, Ground Floor, Center One Building, Near Sasane Ground, Trabai Park, Kolhapur
📱 Phone: 950 321 2424
✉️ Email: support@purasatva.com